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Privacy Policy

Dominion Roofing Privacy Policy

1. Introduction / Purpose

Dominion Roofing (“we,” “us,” or “our”) is committed to protecting the privacy of visitors (“you,” “your”) to our website https://dominionroofing.com and our related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with Canada’s federal and applicable provincial privacy laws.

2. Scope & Legal Framework

We operate in Canada and therefore must adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA), the federal private-sector privacy law. Depending on where you reside or we operate, a provincial law (e.g., Alberta’s PIPA, British Columbia’s PIPA, Quebec’s Act Respecting Protection of Personal Information) may also apply; where multiple laws apply, we comply with all applicable regulations (TermsFeed, Wikipedia).

3. Accountability

We are responsible for personal information under our control and have appointed a Privacy Officer to oversee compliance. For inquiries, corrections, or complaints, contact:

This fulfills PIPEDA’s accountability requirement (TermsFeed, Cookiebot).

4. Identifying Purposes

We will clearly inform you of the purposes for collecting personal information at or before collection—for example:

  • Responding to service inquiries or requests

  • Scheduling inspections or estimates

  • Receiving feedback or reviews

  • Sending transactional or marketing communications (with consent)

These purposes are identified prior to or at the time of collection (Cookiebot).

5. Consent

By interacting with our site (submitting forms, requesting a quote, subscribing), you consent to the collection, use, and disclosure of your information for those stated purposes. You may withdraw consent at any time, subject to legal or contractual restrictions (Cookiebot).

6. Limiting Collection

We only collect personal information necessary to fulfill identified purposes—e.g., name, contact details, property address, roofing needs. Collection is fair, lawful, and minimal (Cookiebot).

7. Limiting Use, Disclosure & Retention

Your personal information will only be used or disclosed for the purposes it was collected, unless:

  • You give further consent,

  • It is required by law, or

  • It is necessary for legal proceedings.

We retain information only as long as necessary to fulfill these purposes and in accordance with legal requirements (Cookiebot).

8. Accuracy

We strive to keep your information accurate, complete, and up to date. Please inform us if corrections are needed (Privacy Commissioner Canada, Cookiebot).

9. Safeguards

We protect your personal information through appropriate physical, organizational, and technological measures—such as encryption, restricted access, staff training, secure servers—to guard against unauthorized access, disclosure, or loss (Privacy Policy Generator, Cookiebot).

10. Openness

We make this Privacy Policy readily available on our website and share our contact information for questions or concerns. Additional policies (e.g., Terms of Use, Cookie Policy) may also be referenced (TermsFeed).

11. Individual Access

You have the right to access the personal information we hold about you and request corrections if needed. Submit requests to our Privacy Officer and we’ll respond promptly, within the timelines required by law (Cookiebot, Wikipedia).

12. Challenging Compliance

If you believe we have not complied with this Privacy Policy, please contact our Privacy Officer. Any complaints will be investigated and remedied appropriately. You also reserve the right to escalate to the Office of the Privacy Commissioner of Canada if dissatisfied (Cookiebot, Wikipedia).

13. Privacy by Design

We adopt a Privacy by Design approach—integrating privacy proactively throughout system and process design, adopting default privacy settings, securing data throughout its lifecycle, and ensuring transparency and user control (Wikipedia).

14. Breach Notification

In the event of a breach of security safeguards involving personal information posing a real risk of significant harm, we will notify affected individuals and the Privacy Commissioner, in accordance with PIPEDA’s requirements (as amended by the Digital Privacy Act) (Wikipedia).

15. Links to Other Policies

This Privacy Policy may link to other relevant documents such as:

  • Terms and Conditions

  • Cookie Policy
    These are part of our commitment to transparency (TermsFeed).

16. Definitions

  • Personal Information: Data about an identifiable individual (e.g., name, email, property address), excluding business contact information for employees (Wikipedia).

  • Commercial Activity: Any activity undertaken for marketplace offerings, such as roofing services.

     

17. Updates to This Policy

We may update this Privacy Policy periodically. Revisions will be posted on our website with the effective date clearly stated. We encourage you to review it regularly.

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